Business Life Cycle Management
Why Do You Need an Employee Manual/Handbook?
A well-prepared employee handbook will answer many of the routine questions that would otherwise end up on the desk of the doctor/owner or office manager. So, when employees know to look in the handbook first, it saves management time.
An employee handbook is a useful tool for providing employees with the information that, by law, must already be delivered in writing (e.g., equal employment opportunity, EEO, statements).
Rather than provide employees with a haphazard pile of mandatory written notices that show you are complying with the law and then attempting to document that those notices were received, it makes sense to collect them into an organized, easy-to-use handbook or similar document. It also makes sense to give the employees a source that discusses all they need to know about your practice. Finally, a legally compliant and up-to-date employee handbook may even provide legal protection if an employer’s policies or practices are ever challenged in court.
Before your employee handbook is written, you should take the time to determine what is important to you and your practice. Important issues can be things like the employee’s ability to use cell phones at work, dealing with the appropriate way (or inappropriate way) that employees discuss the employer in chat rooms or on blogs after hours, etc. One of the most important things to remember is that your handbook needs to reflect the way you want to do business. If you write a policy, be prepared to enforce the policy — whether it is a policy setting limits or a policy supporting goals. You need to have your handbook be a true reflection of how your practice operates. The Handbook should include:
- Employee Orientation
- Employee Attendance
- Employee Benefits
- Employee Compensation
- Employee Evaluation
- Position Descriptions
- Team Meetings
- Environmental Workplace
- Patient Contact
- Working Together
- Acceptance Letter
Tracker Enterprises, Inc.™ will help prepare and update an Employee Handbook for your practice.
For more information about understanding more about Employee Handbooks, contact us and/or read Chapter 6 of Dr. Pavlik’s book, Business Essentials for Healthcare Professionals available at Amazon by clicking here.