We guarantee what we have control over.

We agree to comply with the following code of ethics and conduct without qualification or reservation:

• We will not misrepresent its abilities, competencies, experience, or client work and will provide prospects and clients with factual and honest descriptions of our capabilities.
• We will not divulge client confidences and/or proprietary material to other clients, prospects, colleagues, or other parties without specific permission from duly empowered client officers.
• We will not use others’ work without full attribution and permission, including written materials, graphs, models, concepts, and other intellectual property clearly belonging to others.
• We will observe all copyright, trademark, service mark, registration, patent, and other legal protection afforded others’ work.
• We will provide fees to all clients as requested, will seek expense reimbursement solely for honestly incurred, legitimate expenses, and will promptly return any monies paid Tracker Enterprises, Inc. in error.
• We will not engage in deceptive marketing and sales practices, including but not limited to: false claims, citing resources which do not exist, claiming clients which do not exist, paying for and/or providing testimonials under assumed names, and fabricating client results.
• We will strive to reconcile all client complaints and grievances, and will return appropriate fees if the client factually proves that a project’s lack of success was directly due to the poor quality of our work.
• We will make decisions and recommendations based on the client’s best interests and not our own.
• We will not intentionally foment or foster internal client “turf warfare” or the undermining of client personnel.
• We will endeavor to do what is right in ambiguous and uncertain situations and will raise the issues honestly with our client so that a high ethical conduct is maintained.

Adopted from Society for the Advancement of Consulting